Course curriculum

  • 1

    Introduction

    • Welcome Message

    • Introduction to the Course
  • 2

    Common Managerial Communications Venues

    • Group and Multi-Group Meetings

    • Team Meetings

    • 1 on 1 Meetings

    • Interpersonal (Informal) Meetings
  • 3

    Meaningful 1 on 1 Meetings

    • Following the G.A.I.N. Model of Feedback

    • Strengths and Weakness of the 1 on 1 Meeting

    • Calendar Considerations

    • Adjusting the 1 on 1 Venue to the Person

    • Agendas: Structure and Ownership
  • 4

    Conducting the 1 on 1 Meeting

    • Getting Together: Choosing a Productive Setting

    • Architecting: In Advance of the Meeting

    • Influencing: Action Planning and Note-taking

    • Notice: Caring for the Person
  • 5

    Notice: Following-up After the 1 on 1 Meeting

    • Summarizing the Action Planning

    • Maintaining and Open-Items Log
  • 6

    Course Completion

    • Course Completion Message

    • Next Steps and Additional Resources